Privacy Policy
This Privacy Policy explains how LaunchPad Ltd, trading as LaunchPad (“we”, “us”, “our”), collects, uses, and protects personal data when you use our website or services.
We are committed to handling personal data transparently, securely, and in accordance with UK data protection laws.
1. Who We Are
LaunchPad Ltd is the data controller responsible for personal data collected through this website and our services.
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
privacy@launchpad.co
What Information We Collect & How We Collect Your Data
We may collect and process the following types of personal data:
• Name
• Email address
• Phone number
• Business name
• Website or domain information
• Information provided through forms or checkout
• Payment information (processed by third-party providers; we do not store card details)
• Basic website usage data (such as page views or device information, if analytics are enabled)
We only collect data that is necessary to provide our services.
We collect personal data when you:
• Complete checkout or make a payment
• Submit onboarding or contact forms
• Provide information required to deliver your website
• Communicate with us directly
• Use our website (via cookies or analytics, where applicable)
How We Use Your Data
We use personal data for the following purposes:
• To provide and manage our managed website services
• To process payments and subscriptions
• To communicate with you about your service
• To meet legal, accounting, or regulatory obligations
• To improve our website and services
Our lawful basis for processing personal data is typically contractual necessity and legitimate business interests.
Payments, Sharing, and Retention
Payments & Third-Party Processors
Payments made through our website are processed securely by Stripe.
• We do not store or process card details ourselves
• Stripe may collect and process personal data independently in accordance with its own privacy policies
By making a payment, you also agree to Stripe’s terms and privacy practices.
Who We Share Data With
We may share personal data with trusted third-party providers where necessary, including:
• Payment processors (such as Stripe)
• Website hosting and infrastructure providers
• Email or communication services
• Analytics providers (if used)
We do not sell personal data to third parties.
Data Retention
We retain personal data only for as long as necessary:
• While your service is active
• As required to meet legal or accounting obligations
• To resolve disputes or enforce agreements
When data is no longer required, it is securely deleted or anonymised.
Your Rights, Cookies, and Security
Your Rights
Under UK data protection law, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request data portability
To exercise any of these rights, please contact us at privacy@launchpad.co.
Cookies & Analytics
We may use cookies or similar technologies to ensure our website functions correctly and to understand how it is used.
Where cookies or analytics tools are used:
• They are used only for performance and improvement purposes
• You can control or disable cookies through your browser settings
If no analytics are enabled, no tracking data is collected beyond what is technically necessary.
Data Security
We take reasonable technical and organisational measures to protect personal data, including the use of secure systems and trusted service providers.
While no system can be guaranteed to be completely secure, we work to protect your data from unauthorised access or misuse.
Policy Changes & Contact
Changes to This Policy
We may update this Privacy Policy from time to time.
The most current version will always be available on our website.
Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
privacy@launchpad.co